Phoenix Business Journal: “Two former Phoenix call center employees from an American Express subsidiary filed a class action lawsuit Tuesday, alleging the company required them to work off the clock and through their lunch breaks without pay. The suit, filed in U.S. District Court of Arizona, alleges that American Express Travel Related Services forced customer service representatives to work overtime and during unpaid lunch breaks without being compensated, in violation of the Fair Labor Standards Act and Employee Retirement Income Security Act.”
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